FAQ

Q1: DO I NEED TO REGISTER AN ACCOUNT IN ORDER TO PURCHASE?

Answer: You can purchase item(s) as a "Guest", however, you will be required to fill in the particulars each time you check out as a "Guest".

Q2: WHAT ARE THE AVAILABLE PAYMENT METHODS?

Answer: All payments can be done by either of the below:

  • Cash on Delivery(Local Only)
  • Bank Transfer
  • Paypal/Stripe

Q3: WHY CAN'T MY PAYPAL/STRIPE WORK?

Answer: You might want to check on your billing form, as all payments by Paypal require a postal code to be entered.

Q4: CAN I REQUEST FOR SELF-COLLECTION?

Answer: Of course you can! You can collect your items on the same day you place your order.

  • Contact us at +65 82002737 to arrange for a collection time.
  • Collection period: 11am – 8pm (Daily)
  • Collection Address: 994 Bendemeer Road, #03-07, Singapore 339943
  • *Our store accepts Nets or Credit Card payments.

Q5: WHY AM I NOT RECEIVING MY ORDER?

Answer: We follow up with all our customers’ orders very closely. Please contact us directly at 6909 1991 or 82002737 if this happens!

Q6: I DO NOT FEEL LIKE CREATING AN ORDER ONLINE, IS THERE OTHER METHOD THAT I CAN MAKE ORDER?

Answer: You can give us a call at 6909 1991 or text us at 82002737 with the below instruction.

(SMS/Whatsapp) with the below:

  1. The item(s) you wish to purchase
  2. A valid email address
  3. A valid mailing or delivering address - with postal code
  4. Your prefered payment method (Cash On Delivery/ Bank Transfer/ Paypal)
  5. Your prefered shipping method (Same Day Delivery/ Self Collection/ Postage) * Order confirmation will be via (SMS/Whatsapp)

Q7: DO YOU HAVE A PHYSICAL SHOP THAT I CAN VISIT?

Answer: Visit our flagship showroom at 994 Bendemeer Road, #03-07, Singapore 339943 to view the full range across 250 brands and test our display models. By appointment only so please click here to book your slot.

Q8: ARE THE PRICING FOR YOUR PHYSICAL SHOP SAME AS THE ONLINE STORE?

Answer: Yes! Our products sold on our website are known as the most affordable following international pricing standards

Q9: MY QUESTION(S) IS/ARE STILL NOT ANSWERED, WHO CAN I CONTACT FOR MORE INFORMATION?

Answer: For further assistance, contact us through our direct hotline at 65 8200 2737 You can request for a female or male executive to answer your queries.