Dasar penghantaran
Shipping Policy
Last updated: August 2026
Discreet Packaging
All orders are shipped in plain, unmarked packaging with no indication of the contents or our brand name on the exterior. Your privacy is our priority.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You will receive a confirmation email with tracking details once your order has been dispatched.
Domestic Shipping (Singapore)
| Method | Rate | Notes |
|---|---|---|
| Local Courier to Door | SGD 10.00 | Free above SGD 80 |
| Singpost Registered Mail (3–5 days to mailbox) | SGD 5.00 | — |
| BlitzMail | SGD 35.00 | Free above SGD 35 |
| Instant Delivery | SGD 28.00 | Available above SGD 68 |
| FREE Pinkrush Instant Delivery | Free | Available above SGD 200 |
| Self-Collection @ Bendemeer HQ (994 Bendemeer Rd, #03-07, S339943) | Free | Same day, by appointment |
| Self-Collection @ Locker, Bendemeer HQ | Free | Upon notification |
International Shipping
International delivery typically takes 5–14 business days depending on destination and customs processing.
| Country | Rate | Free Shipping Threshold |
|---|---|---|
| Malaysia | SGD 15.00 | Free above SGD 90 |
| Brunei | SGD 18.00 | Free above SGD 90 |
| Taiwan | SGD 10.50 | Free above SGD 85 |
| Indonesia | SGD 30.00 | — |
| Philippines | SGD 30.00 | — |
| Thailand | SGD 30.00 | — |
| Vietnam | SGD 48.00 | — |
| Hong Kong | SGD 48.00 | — |
| Australia | SGD 48.00 | — |
| New Zealand | SGD 28.00 | — |
| Switzerland | SGD 45.00 | — |
| Canada | SGD 68.00 | — |
| United States | SGD 75.00 – 108.00 (Economy to Priority) | — |
Customs, Duties & Taxes
International orders may be subject to local customs duties and import taxes upon arrival. These charges are the responsibility of the recipient and are not included in your order total. Pink Lifestyle is not responsible for delays caused by customs clearance.
Order Tracking
A tracking number will be sent to your email once your order is shipped. You can track your parcel via the carrier's website or the link in your shipping confirmation.
Failed Deliveries & Returned Packages
If a delivery fails due to an incorrect address or an unclaimed parcel, it may be returned to us. Re-delivery charges may apply. Please double-check your shipping address at checkout.
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days of the expected delivery date at sales@pinklifestyle.com. We will work with the carrier to resolve the issue.
Contact Us
For shipping enquiries, reach us at sales@pinklifestyle.com or via our website contact form.