Q1: Do I need to register an account in order to purchase?
Answer: You can purchase item(s) as a "Guest", however, you will be required to fill in the particulars each time you check out as a "Guest".
Q2: What are the available payment methods?
Answer: All payments can be done by either of the below:
- Cash on Delivery(Local Only)
- Bank Transfer
Q3: Why can't my Paypal/Stripe work?
Answer: You might want to check on your billing form, as all payments by Paypal require a postal code to be entered.
Q4: Can I request for self-collection?
Answer: Of course you can! You can collect your items on the same day you place your order.
- Contact us at +65 82002737 to arrange for a collection time.
- Collection period: 11am – 8pm (Daily)
- Collection Address: 756 Upper Serangoon Road, Upper Serangoon Shopping Center #01-22 Singapore 534626
- *Our store accepts Cash, Nets or Credit Card payments.
Q5: Why am I not receiving my order?
Answer: We follow up with all our customers’ orders very closely. Please contact us directly at 6909 1991 or 82002737 if this happens!
Q6: I do not feel like creating an order online, is there other method that i can make order?
Answer: You can give us a call at 6909 1991 or text us at 82002737 with the below instruction.
(SMS/Whatsapp) with the below:
- The item(s) you wish to purchase
- A valid email address
- A valid mailing or delivering address - with postal code
- Your prefered payment method (Cash On Delivery/ Bank Transfer/ Paypal)
- Your prefered shipping method (Same Day Delivery/ Self Collection/ Postage) * Order confirmation will be via (SMS/Whatsapp)
Q7: Do you have a physical shop that I can visit?
Answer: Yes, our Pop Up Store is at ISETAN Scotts @ Shaw House, Level 2 Women intimate wear section, 350 Orchard Rd, Singapore 238868 , and we are open to Public.
Q8: Are the pricing for your physical shop same as the online store?
Answer: Yes! Our products sold on our website are known as the most affordable following international pricing standards
Q9: My question(s) is/are still not answered, who can I contact for more information?
Answer: For further assistance, contact us through our direct hotline at 65 8200 2737 You can request for a female or male executive to answer your queries.